Subject: New Reply Received - Re: Sorry, your order was not processed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 05 Jul 2021 10:20:05 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: Sorry, your order was not processed  Ticket comment <div dir="auto">plaese chek i have 2 slip voucher 1 used 3.750 in that 1.150 fils<div dir="auto">and onather 2.750 still iam not use</div>
<div dir="auto">so i have 3.900 fils balance pending</div>
<div dir="auto">so plaese chek and refund me plaese plaese</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 5 Jul 2021, 11:52 am Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Shabbir,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused.</div>
<div dir="ltr">​<br>
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<div dir="ltr">Regarding the voucher code: 82618543553194863354 : value: (4.9 KWD ), you used on the order ID: 8266109175 (order value: 3.75 KWD) (The voucher code can only be used once, on a single transaction – per head/credit), the order has been canceled therefore the refound amount of 3.75 KWD processed to you my credit wallet: and you used the balance successfully on the order ID: 8266477046, which you returned the items and get voucher code by 3.75 KWD: <strong dir="ltr">82664770465631743346, we will check the voucher code with our team ASAP.</strong>
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<strong dir="ltr"><br></strong>Feel free to reach out to us if you need any further assistance.<br>Your Friends,<br>The Support Team<br dir="ltr"><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2706858