Subject: New Reply Received -
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sun, 04 Jul 2021 10:19:58 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.    Ticket comment <div dir="auto">Hi , <div dir="auto"><br></div>
<div dir="auto">Returning the piece is really an inconvenience.</div>
<div dir="auto">Can you send another picture or a voucher ?</div>
<div dir="auto"><br></div>
<div dir="auto">Regs.</div>
<div dir="auto"><br></div>
<div dir="auto">John</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 3 Jul 2021, 05:45 Homecentre, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">​Hi John,<br>​<br>Thank you for shopping with us.<br><br>We sincerely apologies for the inconvenience caused to you.<br><br>Unfortunately, we would like to inform you that we are unable to reship the missing parts of the product, so please return the product and we will refund the full amount to you.</div>
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<div dir="ltr">Feel free to get in touch with us for further assistance.<br><br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2789170