Subject: Ticket Assigned - need update add
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 02 Jul 2021 04:40:33 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need update add silmiya                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  silmiya Bot:  Hi Silmiya ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9673720428 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            09:05 PM, 27th Jun                   Abdallah                   Hi  Silmiya Thank you for contacting us. This's abdallah  We would be happy to help you.           09:06 PM, 27th Jun                     silmiya                    Hii           09:06 PM, 27th Jun                     silmiya                    Regarding my order delivery           09:06 PM, 27th Jun                     silmiya                    Actually mistaken with room number and block           09:07 PM, 27th Jun                     silmiya                    Place is same           09:07 PM, 27th Jun                     silmiya                    Pls help me to find solution           09:07 PM, 27th Jun                     silmiya                    Riverside block A 402           09:08 PM, 27th Jun                   Abdallah                   Please provide us with address information to be updated (house number - district - street - city - mobile number).           09:08 PM, 27th Jun                     silmiya                    Lakeside tower, near IMPZ, block A, room no 402, Al quoz           09:10 PM, 27th Jun                   Abdallah                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           09:11 PM, 27th Jun                   Abdallah                   Do you have any other inquiries?           09:11 PM, 27th Jun                     silmiya                    No: 0507687946           09:11 PM, 27th Jun                     silmiya                    No           09:11 PM, 27th Jun                   Abdallah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:12 PM, 27th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2777674