Subject: Ticket Assigned - Delayed ship
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 02 Jul 2021 04:40:30 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Delayed ship Good day!
The courier refused to deliver my parcel at my free time. He advised me to pay additional 20SAR because he refused to deliver it the next day or to just cancel it but it still says “request for reschedule” when i try to track it.
Where is my parcel now?
Thanks,Ivane Robeth

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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2759007