Subject: Ticket Assigned - create RMA
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 02 Jul 2021 04:39:31 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  create RMA sharshad nandoth                    Bot:  Hi again! Bot:  Please enter your name Customer:  sharshad nandoth Bot:  Hi Sharshad Nandoth ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:47 PM, 13th Jun                     sharshad nandoth                    #9665180149           12:48 PM, 13th Jun                     sharshad nandoth                    hellooo           12:48 PM, 13th Jun                   Mazen                   Hi Thank you for contacting us. This's Mazen  We would be happy to help you.           12:50 PM, 13th Jun                   Mazen                   Hi Sharshad           12:50 PM, 13th Jun                   Mazen                   We request you to please allow us some time to check your details and back to you, stay with us           12:50 PM, 13th Jun                   Mazen                   We sincerely apologize for any inconvenience caused you.            12:51 PM, 13th Jun                   Mazen                   Did you return the items           12:51 PM, 13th Jun                     sharshad nandoth                    no           12:53 PM, 13th Jun                   Mazen                   We sincerely apologize for any inconvenience caused you.            12:53 PM, 13th Jun                   Mazen                   We will create new return request for the items           12:53 PM, 13th Jun                     sharshad nandoth                    pls do asap ...           12:54 PM, 13th Jun                   Mazen                   our collection team will collect from you in 2 to 3 working days           12:54 PM, 13th Jun                     sharshad nandoth                    am waiting around 2 week           12:54 PM, 13th Jun                   Mazen                   We sincerely apologize for any inconvenience caused you.            12:55 PM, 13th Jun                   Mazen                   was this store pick up or standard delivery           12:55 PM, 13th Jun                   Mazen                   We request you to please allow us some time so we can work on this and do the needful.           12:57 PM, 13th Jun                   Mazen                   We will create new return request           12:57 PM, 13th Jun                     sharshad nandoth                    okk           12:57 PM, 13th Jun                     sharshad nandoth                    slandered delivery           12:57 PM, 13th Jun                   Mazen                   We will create new return request           12:58 PM, 13th Jun                   Mazen                   We sincerely apologize for any inconvenience caused you.            12:58 PM, 13th Jun                   Mazen                   We will create new return request for the items           12:58 PM, 13th Jun                   Mazen                   our collection team will collect from you in 2 to 3 working days           12:58 PM, 13th Jun                   Mazen                   Do you have any other inquiries that we can help with?           12:58 PM, 13th Jun                     sharshad nandoth                    no           12:58 PM, 13th Jun                   Mazen                   It was a pleasure to assist you. Thank you for shopping with us. Have a wonderful day.           12:59 PM, 13th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2707670