Subject: Ticket Assigned - Re: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 26 Jun 2021 07:21:58 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. Hello, my return has still not been collected . Can you arrange collection asap.
ThanksIjeoma

Sent from Yahoo Mail on Android 
 
  On Wed, 16 Jun 2021 at 6:55, Max Fashion<[email-masked]> wrote:    
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We’ve received your return request.

Hi Ijeoma Kareem, thank you for getting in touch with us. Here’s how your return 1001056401 for order 9668965310 will work.Our delivery partner will pick up your return in around 2-5 business days.
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|  Order Details   |
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Item
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Description
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Total Price
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|  MAX  |
|  Solid Shorts with Paperbag Waist and Pocket Detail  |
| Color: Pink |
|  Size: 15-16 yrs  |
| Quantity: 1 |

  |  AED 21.25  |

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|  MAX  |
|  Solid Paperbag Shorts with Pockets and Elasticated Waist  |
| Color: Beige |
|  Size: 15-16 yrs  |
| Quantity: 1 |

  |  AED 21.25  |

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|  MAX  |
|  Full Length Solid Pants with Paper Bag Waist and Side Button Detail  |
| Color: Yellow |
|  Size: 15-16 yrs  |
| Quantity: 1 |

  |  AED 29.75  |

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|  Total | AED 72.25  |

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1. Box up your return
 
 Please include the invoice, price tags and any warranty information. 
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2. Hand over your return
 
Our delivery partner will pick it up from your doorstep. 
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3. Receive your refund
 
 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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Here's how your refund works:
    
   - If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
   - Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
   - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2765473