Subject: New Reply Received - Damage product
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 25 Jun 2021 20:02:23 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Damage product  Ticket comment <div dir="auto">Thank you for your cooperation </div>
<div dir="auto">The item has been collected </div>
<div dir="auto">So when the refund will be </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 14 Jun 2021 at 2:27 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Noora,<br><br>Thank you for contacting us and we apologize for the inconvenience caused to you.<br><br>We have raised a return request for you in the system. Our collection team will contact you to schedule the collection. Once the collected items are returned back to us, and after the approval from the quality team, the refund will be processed.<br><br>You will be notified once the refund is processed from our end.<br><br>We thank you for your understanding and cooperation.<br><br>Please feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2649043