Subject: New Reply Received - need escalation jira
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 25 Jun 2021 08:34:29 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  need escalation jira  Ticket comment <div dir="auto">For your information, i can click and collect the same from a new account.The option is completely missing from my account. </div>
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<div>On Fri, 25 Jun, 2021, 7:14 AM Babyshop, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Ayesha,<br><br>Thank you for shopping with us.<br><br>We sincerely apologies for the inconvenience caused to you.</div>
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<div dir="ltr">We would like to inform you that after checking and investigating your account information we can see that some of the items in the cart are not eligible for click &amp; collect, so the option is not enabled.<br><br>Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2730244