Subject: New Reply Received - need esc
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 23 Jun 2021 08:41:39 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  need esc  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/GUsEZ3rSNxY3Gp-bXSNnOA~~/AALN9wA~/RgRitCc_PVcDc3BjQgpgyL_z0mDhoLI3Uh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~"></div>
Dear All,<br>
<br>
Well noted and received, we will do the needful to attempt the delivery at the earliest convenience.<br>
<br>
Best regards,<br>
 
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<br>
<span class="labelnormal"><span class="labelname_sf">Haneen Habash </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>23/6/2021 10:54 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2752570] - need esc<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
Problem Statement: Late Delivery<br>
Order Date: 13/06/2021<br>
Order ID: 6318417840<br>
Tracking ID: SD002278534<br>
Customer contact number: 966504106103<br>
Assistance Required: Need Urgent Delivery<br>
Issue Description: The order was shipped from our side on 16/06/2021 but till now the order has not delivered to the customer so we request you to arrange delivery on prsority basis.<br>
<br>
Regards,<br>
Samer.</div>
</div>
<br>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/ZcB27Vs7nGMLQNab8n7T4Q~~/AALN9wA~/RgRitCc_PlcDc3BjQgpgyL_z0mDhoLI3Uh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2752570