Subject: Ticket Assigned - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 23 Jun 2021 03:55:26 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need escalation مرحبا 

Bot:  Hi again! Bot:  Please enter your name Customer:  مرحبا Bot:  Hi مرحبا ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9659123047 Bot:   
 
Your order status is  : Processing 
 
 If you have not received your order, Home Delivery takes 5 to 8 days. 
 
 You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive. 
 Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0569357504  
          03:53 PM, 31st May      

              
 مرحبا 
                   Ok           03:53 PM, 31st May      

              
 مرحبا 
                   ?           03:56 PM, 31st May      

              
 مرحبا 
                   .           03:58 PM, 31st May      

            
 mayar                   .مرحبا  صباح الخير معك ميار,يسرني أن أساعدك            03:58 PM, 31st May 

            
 mayar                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           04:00 PM, 31st May 

            
 mayar                   نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة.  نطلب منك السماح لنا ببعض الوقت حتى نتمكن من العمل على ذلك والقيام بالمطلوب.           04:01 PM, 31st May 

            
 mayar                   هل لديك أي إستفسار أخر؟           04:01 PM, 31st May 

            
 mayar                   كان من دواعي سروري مساعدتكم.            04:06 PM, 31st May 

       

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