Subject: Re: Drop Payment - 2677723
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Samer Salmeh <[email-masked]>, Jessie Caparas <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 20 Jun 2021 03:41:46 -0700 (MST)

Hi Team, 

Customer's Email ID: [email-masked] 

Please update on this 

Regards 
shakeeb 

From: "Apoorv Joshi" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Samer Salmeh" <[email-masked]>, "Jessie Caparas" <[email-masked]> 
Sent: Thursday, June 10, 2021 8:12:56 PM 
Subject: Drop Payment - 2677723 

HI Team, 

As per the customer, there's AED 219 deducted from the customer account on 01/06/2021, Authorization code: 148658 and there's AED 299 deducted from the customer account on 08/06/2021 Authorization code: 648039. this deduction is as per customer as both times order was unsuccessful. 

Kindly assist to check regarding these drop payments, Attaching the bank statement as well. 

Regards, 
Apoorv