Subject: New Reply Received - Delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 18 Jun 2021 13:17:35 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="ltr">Hi,<div><br></div>
<div>I am hoping for an update from you where exactly my order is now?</div>
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<div>Until now I did not have the assurance when it would reach the address. It's a gift for a baby girl for her birthday that has past for almost 3 day and still not receiving it.</div>
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<div><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr">
<div><font>Regards,</font></div>
<div><font><br></font></div>
<div><font><b>Rhoan Joy Pacubat</b></font></div>
<div><font><b>Admin Assistant</b></font></div>
<div><font><b><br></b></font></div>
<div><font><b>The Risk Advisory Group FZ-LLC</b></font></div>
<div><font><b>1st Floor, Office No. F12 , Block 2-B</b></font></div>
<div><font><b>Dubai Knowledge Park</b></font></div>
<div><font><b>P.O. Box 502952, Dubai, U.A.E</b></font></div>
<div><font><b>tel:+971 (0) 4  3754013</b></font></div>
<div><font><b>mobile number:  +971 561137413  </b></font></div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 18 Jun 2021 at 14:31, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Rhoan,</div>
<div dir="ltr">​<br>
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<div dir="ltr">Thank you for contacting us.<br><br>Your order has already been shipped and on its way.<br><br>I can see that delivery of this order has taken longer than our normal delivery time, and I am really very sorry for this delay. I know that you’ve been waiting for it.<br>​<br>We have forwarded your issue to our concern team. Our team is working on it. Once we will get any update we will get back to you.<br><br>Our courier partner will contact you to arrange a time for delivery. It should be with you soon.<br><br>Again, please accept our sincere apologies for this unexpected delay.<br>​<br>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2723468