Subject: New Reply Received - Center Point Declined Payment - Purchase Ref 101KPOS21142A673
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 18 Jun 2021 11:35:02 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Center Point Declined Payment - Purchase Ref 101KPOS21142A673  Ticket comment <div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
Good Afternoon</div>
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<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
The image shared with you is from my account which got debited and the image has the transaction reference number too.</div>
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<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
Kindly note I faced a similar issue last time and I shared the same and the amount was reverse back to my account.</div>
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<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
Appreciate if you can reverse the amount ASAP.</div>
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<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
Regards </div>
<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
Suhail </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<strong>Sent:</strong> Friday, 18 June 2021, 14:25<br>
<strong>To:</strong> [email-masked]<br>
<strong>Subject:</strong> Re: [#2611532] - Center Point Declined Payment - Purchase Ref 101KPOS21142A673<br>

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<div dir="ltr">Hi Suhail,<br>
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Thank you for contacting us and we apologize for the inconvenience caused to you.<br>
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We would like to inform that that the images that you are sharing show only the reference number.<br>
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We would require the <strong>transaction id </strong>under which the amount was debited. We would request you to please contact your bank to get the same.<br>
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We look forward to hearing from you.<br>
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Your friends,<br>
The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2611532