Subject: New Reply Received - Re: Your refund is on its way
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 17 Jun 2021 06:44:15 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div>Thank you for your assistance.</div>
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<div>On Thu, Jun 17, 2021 at 9:13 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Hans,<br><br>Thank you for shopping with us.<br> <br>We apologise for the inconvenience caused.<br> <br>The refund amount of AED 26.2 for order ID 9659483443, has been processed from our side to your card on 17/05/2021, transaction ID: <span style="color:rgb(51,51,51);font-family:Arial,non-serif;font-size:11px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:700;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;display:inline!important;float:none">7207e332-ea56-4e7d-a62e-c22eeea82834</span> <br> <br>** Noting that your card issuer requires 2-15 additional business days to process the refund as per the bank norms.<br>  <br>Feel free to get in touch with us for further assistance.<br> <br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2676806