Subject: New Reply Received - Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 13 Jun 2021 08:40:28 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">So when will it reach ?? I need to know the exact date and time now.</div>
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<div dir="auto">Its been 2 weeks now.</div>
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<div dir="auto">Thanks</div>
<div dir="auto">Mirzad</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 13 Jun 2021 at 12:37 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"> Hi Mirzad,</div>
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<div style="clear:both">Thank you for reaching out to us and giving us the opportunity to serve you.<div></div>
<br><div>We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.<br>
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<br><div>Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.</div>
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<div style="clear:both"><div>Once the order will return back to the warehouse we will process the refund for the same as soon as possible.<div></div>
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<div>Feel free to get in touch with us for further assistance.<br>
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<div>Your Friends,</div>
<div>The Support Team </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2682825