Subject: RE: refund approval // 6309096822
From: Jessie Caparas <[email-masked]>
To: Manish Kumar <[email-masked]>, "Mohammed Athar (TCS)" <[email-masked]>
Cc: Prakash Iyangar <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Elharith Elsiddig <[email-masked]>, Samer Salmeh <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Thu, 10 Jun 2021 09:09:11 +0000

@Mohammed Athar (TCS)<mailto:[email-masked]>

Kindly approve to remove my credit points and refund the below amount via bank transfer as requested by the customer.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Manish Kumar <[email-masked]>
Sent: Thursday, June 10, 2021 10:37 AM
To: Jessie Caparas <[email-masked]>
Cc: Prakash Iyangar <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Elharith Elsiddig <[email-masked]>; Samer Salmeh <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: refund approval // 6309096822

External email sender, please take precaution.
Hi Jessie,

Please assist in the below approval.

Thank  you for your help.

Regards,
Manish

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "prakash iyangar" <[email-masked]<mailto:[email-masked]>>
Cc: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Elharith Elsiddig" <[email-masked]<mailto:[email-masked]>>, "Samer Salmeh" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, June 4, 2021 4:27:28 PM
Subject: Re: refund approval // 6309096822

Hi Prakash,

Please provide us approval so we can go ahead and transfer the customer account to his bank.

Regards
shakeeb

________________________________
From: "Elharith Elsiddig" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, June 4, 2021 9:17:43 AM
Subject: refund approval // 6309096822

Hi Team,

Problem statement: Refund approval

Case id - 2656853
Order Number: 6309096822
Order Created: May 18, 2021
Tracking id - SD002063407
amount : SAR 253.6

Assistance Required: Need refund approval to remove my credit.

Issue description: The customer has reported that he want the the amount to be deposit in his account .

Customer history: The customer has been shopping with us since 11/24/2019.

Regards,
Elharith.

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