Subject: New Reply Received - Re: Your products are on the way
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 09 Jun 2021 07:40:04 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">Try to tell the courier because about my contact number because i tried alot of times to update my account about the contact number but it didn't work.... I need to receive the package today or tomorrow. I will be leaving Friday 3.30am. </div>
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<div>On Wed, Jun 9, 2021, 9:48 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Arlene,<br><br><span style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,system-ui,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' dir="ltr">Thank you for contacting us.</span>
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<span dir="ltr" style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,system-ui,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We would like to inform you that due to the security reason, we are not authorized to make any changes on our customers account. If you wish to change the phone number, you can login on your account, and from the setting option, you can update your correct phone number.</span><br style="box-sizing:border-box">
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<div><span style="box-sizing:border-box;word-break:break-word"> </span></div>
<div><span dir="ltr" style="box-sizing:border-box;word-break:break-word"><strong>We would like to inform you that we are going to update your provided phone number to the courier team as your order is already shipped from the warehouse and it is in transit.</strong></span></div>
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<div><span dir="ltr" style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,system-ui,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We thank you for your understanding and cooperation.</span></div>
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<span style="box-sizing:border-box;word-break:break-word"><br style="box-sizing:border-box"></span><div>
<span dir="ltr" style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,system-ui,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Your friends,</span><br style="box-sizing:border-box">
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<div><span style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,system-ui,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>The Support Team </span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2686804