Subject: Ticket Assigned - Order Reference 9658794131
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 09 Jun 2021 07:16:43 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Order Reference 9658794131 After 12 days today I have been informed, that my order is cancelled
without any reason. Absolute disappointing, this is only over the phone.

Where is the formal email of cancellation and timeline for refund of money?

Regards
Adnan
056 1123396

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2594263