Subject: New Reply Received - تاخر طلبياتي
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 06 Jun 2021 13:24:47 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  تاخر طلبياتي  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/HxVRunPKgwn3pw7ZPyt21A~~/AALN9wA~/RgRingAZPVcDc3BjQgpguJnMvGD72qSNUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~"></div>
Dear All, <br>
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Unfortunately, we cannot proceed with the delivery as the order has been set to be returned. <br>
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Best regards, <br>
 
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<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>6/6/2021 2:32 PM GMT+04:00<br>
<strong>To: </strong>EMP437 Haneen Alhabash ([email-masked])<br>
<strong>Cc: </strong>[email-masked]; [email-masked]<br>
<strong>Subject: </strong>New comment - [#2611473] تاخر طلبياتي<br>
 
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<div>There is a new comment in the ticket submitted by شوشو السبيعي to HelpCPAE</div>
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Comment added by : Faraz Lohani<br>
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<div class="MsoNormal"><span style="font-size:11pt;font-family:'calibri' , sans-serif">Hi team,</span></div>

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<div class="MsoNormal"><span style="font-size:11pt;font-family:'calibri' , sans-serif">This is still pending.</span></div>

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<div class="MsoNormal"><span style="font-size:11pt;font-family:'calibri' , sans-serif">Thankyou and Regards,</span></div>

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<div class="MsoNormal"><span style="font-size:11pt;font-family:'calibri' , sans-serif">Faraz Lohani</span></div>

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<div class="MsoNormal"><span style="font-size:11pt;font-family:'calibri' , sans-serif">Customer Support Associate</span></div>

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<div class="MsoNormal"><span style="font-size:11pt;font-family:'calibri' , sans-serif">Customer Service</span></div>

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<div class="MsoNormal"><span style="font-size:11pt;font-family:'calibri' , sans-serif">[email-masked]</span></div>

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<div>From:<span style="font-size:11pt;font-family:'calibri' , sans-serif"> Shipa Delivery Support ([email-masked]) &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, June 4, 2021 9:47 AM<br>
<b>To:</b> [email-masked]; [email-masked]<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#2611473] - تاخر طلبياتي</span>
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<div><b><i><span style="font-size:13.5pt;font-family:'verdana' , sans-serif;color:indianred">External email sender, please take precaution.</span></i></b></div>

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<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif">Dear All,<br>
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Well noted, we acknowledge your request and we will do the needful to attempt the delivery at the earliest.<br>
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Best Regards  <br>
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  </span></div>

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<span style="font-size:10pt;font-family:'verdana' , sans-serif"><span class="labelnamesf">Haneen Habash </span><br>
<span class="labeltitlesf">Customer Care</span></span><br>
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.shipa.com%2F&amp;data=04%7C01%7CFaraz.Lohani%40landmarkgroup.com%7C8167cb08e6144357c80a08d9271c307f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637583824307096921%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=7izWBAv3i9Ue0sG2r7dn7j8Le4Q07poai%2FU1dNa0TAg%3D&amp;reserved=0" rel="noreferrer"><span style="font-size:10pt;font-family:'verdana' , sans-serif;border:solid 1pt;padding:0in;text-decoration:none"><img alt="Image removed by sender." height="160" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyNzEzMzM2NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.TF80fb0zvoQEk06zjVthwQhxJ79VkbXiOkXDi5dajlw" style="width:1.6666in;height:1.6666in" width="160"></span></a><br>
<span style="font-size:10pt;font-family:'verdana' , sans-serif"><strong><span style="font-family:'verdana' , sans-serif">M:</span></strong><span class="labelnormal"> 800 SHIPA</span><br>
<span class="labelnormal"><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.shipa.com%2F&amp;data=04%7C01%7CFaraz.Lohani%40landmarkgroup.com%7C8167cb08e6144357c80a08d9271c307f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637583824307096921%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=7izWBAv3i9Ue0sG2r7dn7j8Le4Q07poai%2FU1dNa0TAg%3D&amp;reserved=0" rel="noreferrer"><span style="color:#f26641;text-decoration:none">www.shipa.com</span></a> </span></span>
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<strong><span style="font-size:10pt;font-family:'verdana' , sans-serif">From: </span></strong><span style="font-size:10pt;font-family:'verdana' , sans-serif">CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong><span style="font-family:'verdana' , sans-serif">Sent: </span></strong>4/6/2021 9:10 AM GMT+04:00<br>
<strong><span style="font-family:'verdana' , sans-serif">To: </span></strong>[email-masked]; [email-masked]<br>
<strong><span style="font-family:'verdana' , sans-serif">Cc: </span></strong>[email-masked]<br>
<strong><span style="font-family:'verdana' , sans-serif">Subject: </span></strong>Fwd: [#2611473] - </span><span style="font-size:10pt;font-family:'arial' , sans-serif">تاخر</span><span style="font-size:10pt;font-family:'verdana' , sans-serif"> </span><span style="font-size:10pt;font-family:'arial' , sans-serif">طلبياتي</span><br>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Hi Team,</span></div>

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<strong><span style="font-size:10.5pt;font-family:'-apple-system'">Kindly informs us of the status of this order, so it's pending for a long time not delivered. </span></strong><br>
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<span style="font-size:10.5pt;font-family:'-apple-system'">Problem Statement: Late Delivery<br>
Order Date :  May 19, 2021<br>
Order ID: 6309409530<br>
Tracking ID: SD002066037<br>
Customer contact number:<br>
Assistance Required: Need Urgent Delivery<br>
Issue Description: The order was shipped from our side on  May 19, 2021  but till now the order has not delivered to the customer so we request you to arrange a delivery on prsority basis.<br>
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Regards,<br>
Samer</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">في الأثنين, 24 مايو في 8:04 AM <span class="separator">, Centrepoint &lt;[email-masked]&gt; كتب: </span> </span></div>

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<span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Hi Team,</span></span><br>
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<span style="font-size:10.5pt;font-family:'-apple-system'"><span class="separator">Problem Statement: Late Delivery</span><br>
<span class="separator">Order Date :  May 19, 2021</span><br>
<span class="separator">Order ID: 6309409530</span><br>
<span class="separator">Tracking ID: SD002066037</span><br>
<span class="separator">Customer contact number:</span><br>
<span class="separator">Assistance Required: Need Urgent Delivery</span><br>
<span class="separator">Issue Description: The order was shipped from our side on  May 19, 2021  but till now the order has not delivered to the customer so we request you to arrange a delivery on prsority basis.</span><br>
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<span class="separator">Regards,</span><br>
<span class="separator">Samer</span></span>
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<span style="font-size:1pt;font-family:'fdtktid';color:white">2611473:1125156</span>
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