Subject: Ticket Assigned - Conversation with hello my name is samah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 06 Jun 2021 07:11:33 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello  my name is samah hello  my name is samah                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello  my name is samah Bot:  Hi Hello  My Name Is Samah ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8263841475 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96599360722            03:33 PM, 01st Jun                   Fatma                   Hi, v Good Afternoon  , Thank you for contacting us. My name is Fatma,i will be happy to help you.           03:33 PM, 01st Jun                     hello  my name is samah                    Hello. My name is samah. My order was supposed to be delivered by 30 may & still the status is processing           03:34 PM, 01st Jun                     hello  my name is samah                    8263841475           03:34 PM, 01st Jun                   Fatma                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           03:35 PM, 01st Jun                   Fatma                   Is there anything else i can help you with?           03:35 PM, 01st Jun                     hello  my name is samah                    I talked to one of the calls center agents who said that there was a techni           03:35 PM, 01st Jun                     hello  my name is samah                    Thanks I’ll wait for a call then           03:36 PM, 01st Jun                   Fatma                   Our team will contact you on your email           03:36 PM, 01st Jun                   Fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:36 PM, 01st Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2654222