Subject: New Reply Received - Missing items
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 05 Jun 2021 11:51:39 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Missing items  Ticket comment <div dir="auto">Plz send me my missing items. rings are missing</div>
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<div id="composer_signature" dir="auto"><div style="font-size:85%;color:#575757" dir="auto">Sent from my Galaxy</div></div>
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<div>From: Max &lt;[email-masked]&gt; </div>
<div>Date: 05/06/2021  10:20  (GMT+04:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Missing items </div>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2662238</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 2662238<br><br>لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.<br>إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.</div>
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<div dir="ltr">Samer Salmeh : </div>
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<div dir="ltr">Hi Moneeba ,<br><br>
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<div>We apologize for the inconvenience caused.</div>
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<div dir="ltr">After checking your order, we found out that your order has been delivered completely, including (Embellished Rings - Set of 3).</div>
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<div>If you still believe that the item is missing please contact us again.</div>
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<div>Please feel free to contact us if you have any further questions.</div>
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<div>Your friends</div>
<div>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2662238