Subject: RE: Bank Transfer Approval - 6302796853
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, "Mohammed Athar (TCS)" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Samer Salmeh <[email-masked]>, Akshay Berry <[email-masked]>
Date: Wed, 2 Jun 2021 17:37:14 +0000

Hi @Mohammed Athar (TCS)<mailto:[email-masked]>

Kindly approve to remove my credit points for this order.

The customer is unable to access his online account and wants the below amount refunded via bank transfer.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Wednesday, June 2, 2021 3:52 PM
To: Jessie Caparas <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Manish Kumar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Samer Salmeh <[email-masked]>; Akshay Berry <[email-masked]>
Subject: Bank Transfer Approval - 6302796853

External email sender, please take precaution.
Hi Team,

Problem Statement: Refund approval

Order Date : Apr 29, 2021
Order ID: 6302796853
Amount: 352.57 SAR

Assistance Required: Need approval

Issue Description: The customer wants his amount to be transferred to his bank account as he changed his email ID and he isn't able to use his account.

Regards,
Apoorv
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