Subject: New Reply Received - Re: مبلغ الإرجاع في الطريق
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 31 May 2021 08:10:44 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: مبلغ الإرجاع في الطريق  Ticket comment <div dir="ltr">today I completed 20 days of waiting !!!!!!!!!<div>it is not acceptable at all</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, May 23, 2021 at 6:19 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">Hi Abdualfattah,<br><br>Thank you for reaching out to us.<br><br>We apologize for the inconvenience that has happened.<br><br>Regarding the order: 6302023194 Please note that the refund has been processed successfully from our side for the amount (SAR116.75 ) on <strong>11/05/2021</strong>, however, due to some concerns with the payment vendor, the refund has been rejected.<br><br>Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 3 weeks from <strong>11/05/2021</strong>.<br><br>Please check the bank statement once the mentioned period is over to make sure that the refund has been credited.<br><br>Feel free to reach out to us for any further assistance.<br><br>Your Friends<br>The Support Team</div></div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2593595