Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 27 May 2021 17:29:01 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Delivery  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/LDpo6v1dUn5LnB_uu6qYcQ~~/AALN9wA~/RgRikQpTPVcDc3BjQgpgrtPWr2CD9q7GUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~"></div>
Dear All, <br>
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Well noted and received. We will do our best to arrange the delivery attempt at the earliest. <br>
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Best regards 
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<span class="labelnormal"><span class="labelname_sf">Ahmad Alqatawna</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: [email-masked]<br>
<strong>Sent: </strong>27/5/2021 9:22 PM GMT+04:00<br>
<strong>To: </strong>EMP326 Ahmad Alqatawna ([email-masked]); [email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>RE: [#2571692] - Delivery<br>
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<div class="MsoNormal">Hi <a href="mailto:[email-masked]" id="OWAAM91537B0FFF9D47A58DF3F3FD7DFC32D1" rel="noreferrer"> <span style="font-family:'calibri' , sans-serif;text-decoration:none">@Amr Essam</span></a> <a href="mailto:[email-masked]" id="OWAAM143C3181E4DA43B09B6B2F89B4656A6A" rel="noreferrer"> <span style="font-family:'calibri' , sans-serif;text-decoration:none">@Aurangzeb Younas</span></a> <a href="mailto:[email-masked]" id="OWAAMB2E44A3110AA4C5298AEA0F56BAD53C1" rel="noreferrer"> <span style="font-family:'calibri' , sans-serif;text-decoration:none">@Numan Ali</span></a>,</div>

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<div class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:'-apple-system';color:#183247">Mobile No.: 0564300049</span></div>

<div class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:'-apple-system';color:#183247">Address: Rahmaniyah Block, Al Taif</span></div>

<div class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:'-apple-system';color:#183247"> </span></div>

<div class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:'-apple-system';color:#183247">Arrange delivery asap.</span></div>

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<div class="MsoNormal">Regards,</div>

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<div class="MsoNormal"><b><span style="font-size:12pt">Akshay Berry</span></b></div>

<div class="MsoNormal"><span style="font-size:10pt">Email: <a href="mailto:[email-masked]" rel="noreferrer"> [email-masked]</a></span></div>

<div class="MsoNormal"><span style="font-size:10pt">T: +971 4 5172125</span></div>
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<b>From:</b> Shipa Delivery Support ([email-masked]) &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, May 19, 2021 4:37 PM<br>
<b>To:</b> [email-masked]<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#2571692] - Delivery</div>
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<div><b><i><span style="font-size:13.5pt;font-family:'verdana' , sans-serif;color:indianred">External email sender, please take precaution.</span></i></b></div>

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<span style="font-size:10pt;font-family:'verdana' , sans-serif">Dear All,<br>
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Kindly note that we have already attempted the delivery two times but the customer was not available. Please confirm the customer's mobile number and address details so we can assist. <br>
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Best regards </span>
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<span style="font-size:10pt;font-family:'verdana' , sans-serif"><span class="labelnamesf">Ahmad Alqatawna</span><br>
<span class="labeltitlesf">Customer Care</span></span><br>
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.shipa.com%2F&amp;data=04%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C8cb2e43085d948d88ab908d91ac2c50a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637570246096826270%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=k%2Bjqo8E2AHoYR74oEvIlRGcBIf0IfQiQHkMFhpymfC4%3D&amp;reserved=0" rel="noreferrer"><span style="font-size:10pt;font-family:'verdana' , sans-serif;border:solid 1pt;padding:0in;text-decoration:none"><img alt="Image removed by sender." height="160" id="Picture_x0020_2" style="width:1.6666in;height:1.6666in" width="160"></span></a><br>
<span style="font-size:10pt;font-family:'verdana' , sans-serif"><strong><span style="font-family:'verdana' , sans-serif">M:</span></strong><span class="labelnormal"> 800 SHIPA</span><br>
<span class="labelnormal"><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.shipa.com%2F&amp;data=04%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C8cb2e43085d948d88ab908d91ac2c50a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637570246096836263%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=uzVEAFYl7v7lWL%2B5gY2t3X5hW1yczbfdLAayNMSEw7c%3D&amp;reserved=0" rel="noreferrer"><span style="color:#f26641;text-decoration:none">www.shipa.com</span></a> </span></span>
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<strong><span style="font-size:10pt;font-family:'verdana' , sans-serif">From: </span></strong><span style="font-size:10pt;font-family:'verdana' , sans-serif">CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong><span style="font-family:'verdana' , sans-serif">Sent: </span></strong>19/5/2021 12:52 PM GMT+04:00<br>
<strong><span style="font-family:'verdana' , sans-serif">To: </span></strong>[email-masked]; [email-masked]<br>
<strong><span style="font-family:'verdana' , sans-serif">Cc: </span></strong>[email-masked]<br>
<strong><span style="font-family:'verdana' , sans-serif">Subject: </span></strong>Fwd: [#2571692] - Delivery<br>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Dear Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'"> </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">As per tracking ID (SD001981480 ) the order has not been delivered.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'"> </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Kindly contact the customer on the following phone number ( +966531211787 ) to arrange an urgent delivery. also customer complain on deliver boy so please talk to him and deliver the order asap .</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Order number: 6305704455</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Best Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">On Thu, 13 May at 4:09 PM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span> </span></div>

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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Dear Team,</span></span></div>
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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'"> </span></span></div>
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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">As per tracking ID (SD001981480 ) the order has not been delivered.</span></span></div>
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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'"> </span></span></div>
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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Kindly contact the customer on the following phone number ( +966531211787 ) to arrange an urgent delivery. also customer complain on deliver boy so please talk to him and deliver the order asap .</span></span></div>
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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'"> </span></span></div>
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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Order number: 6305704455</span></span></div>
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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'"> </span></span></div>
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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Best Regards,</span></span></div>
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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">On Wed, 12 May at 4:55 AM , جميلة العتيبى &lt;[email-masked]&gt; wrote: </span></span></div>

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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">جتنى الطلبية وطلبت من المندوب يحضر الشبكه للصرف رفض وطلبت رقم حسابه الشخصى للتحويل ورفض ونا زوجى مسافر ونا لوحدى ماقدر اخرج اسحب له كاش ورجع الطلبية ...طلبت منه رقم الشركه للمفاهمة ماعطانيه .ارغب بالشحنه اليوم </span></span></div>
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<span style="font-size:1pt;font-family:'fdtktid';color:white">2571692:1125156</span>
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