Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 27 May 2021 08:04:00 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Hi,<div dir="auto">Am mentioning here something regarding your delivery service..  for the delivery of the product, delivery person simply placed the package outside the door and went.. As per the centrepoint app delivery date was 20th may..  so we don't expect before 20.But it reached early.. Even we didn't get a out for delivery message or call from delivery person . They kept outside and went . They are not confirming the item is safely reached in the customer or not.. item cost was near 200 aed.. if outsiders came and took the package who will take its responsibility.. ?<br>
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<div dir="auto">Anyway I got my product.. so sm just informing this incident.. </div>
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<div dir="auto">Regards,</div>
<div dir="auto">Twinkle</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 23 May, 2021, 7:09 am Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div>Hi Twinkle jose,<br><br><br><br>
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<div>Your friends,</div>
<div>The Centrepoint Support Team</div>
<div>  
</div>
<div>
  <div style="width:100%;font:13px 'Helvetica Neue',Helvetica,Arial,sans-serif">
      <hr style="height:0;border:0;margin-top:20px;border-top:1px solid #ccc">
    <span style="font-family:Arial,sans-serif;color:#333;font-weight:bold">
      <div> How would you rate your overall experience?</div>
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            <td style="width:14.28%;border-right:2px #fff solid;padding:0;height:8px;background-color:#4e8d00"></td>
            <td style="width:14.28%;border-right:2px #fff solid;padding:0;height:8px;background-color:#f1db16"></td>
            <td style="width:14.28%;border-right:2px #fff solid;padding:0;height:8px;background-color:#e7340f"></td>
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          <td style="width:14.28%;border-right:2px #fff solid;text-align:center;padding:16px 0px;background-color:#e6efdd">
            <a href="https://helpae.centrepointstores.com/support/custom_surveys/5be289fa1a66717131ba751266c102ee/extremely_happy/new" rel="noreferrer" style="margin:0;padding:5px;text-decoration:none;display:block" target="_blank">Extremely satisfied</a>
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          <td style="width:14.28%;border-right:2px #fff solid;text-align:center;padding:16px 0px;background-color:#fdfae2">
            <a href="https://helpae.centrepointstores.com/support/custom_surveys/5be289fa1a66717131ba751266c102ee/neutral/new" rel="noreferrer" style="margin:0;padding:5px;text-decoration:none;display:block" target="_blank">Neither satisfied nor dissatisfied</a>
          </td>
          <td style="width:14.28%;border-right:2px #fff solid;text-align:center;padding:16px 0px;background-color:#fce3e0">
            <a href="https://helpae.centrepointstores.com/support/custom_surveys/5be289fa1a66717131ba751266c102ee/extremely_unhappy/new" rel="noreferrer" style="margin:0;padding:5px;text-decoration:none;display:block" target="_blank">Extremely dissatisfied</a>
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</table>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2596675