Subject: New Reply Received - DUPLICATE ORDER
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 25 May 2021 08:40:11 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  DUPLICATE ORDER  Ticket comment <div id="yiv9328509262"><div><div id="yiv9328509262"><div id="yiv9328509262yMail_cursorElementTracker_1621931368392">I received a call from a courier 059 692 1272 regarding this email. <div id="yiv9328509262yMail_cursorElementTracker_1621931037152"><br></div>
<div id="yiv9328509262yMail_cursorElementTracker_1621931037301">He was saying that the order that I was complaining about is not sent to their company. </div>
<div id="yiv9328509262yMail_cursorElementTracker_1621931058978"><br></div>
<div id="yiv9328509262yMail_cursorElementTracker_1621931059086">Please talk to your courier. </div>
<div id="yiv9328509262yMail_cursorElementTracker_1621931072949"><br></div>
<div id="yiv9328509262yMail_cursorElementTracker_1621931073044">The situation is this.  I ordered 6304241905 which I already received. </div>
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<div id="yiv9328509262yMail_cursorElementTracker_1621931180713">Now another was deducted to me same items with addition 6304645735. So I sent the email to Centrepoint and when the other courier 0582705904 called me for delivery I told him that it was duplicate, it has to be cancelled Nad return to the company. I did not accept and I even let my Saudi Supervisor explain to him. </div>
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<div id="yMail_cursorElementTracker_1621931542631">Both were deducted to my account. Please see attached file for your reference. </div>
<div id="yMail_cursorElementTracker_1621931749539"><br></div>
<div id="yMail_cursorElementTracker_1621931749999">Thank you. </div>
<div id="yMail_cursorElementTracker_1621931753462">Trixia<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentId3d34cf68-f7b3-4a54-b391-016920ff3579" class="inline-image-global inlined-image-cid-3d34cf68-f7b3-4a54-b391-016920ff3579" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyMzQ1MDg1MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.gSx3fCt3ZfUAokdWg4xupDMBy9Oik-7jbh8CBtCNwkY" style="width:100%;max-width:800px"><br>
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<img id="ymail_attachmentIdf1cce596-ffc8-4619-ade8-6cfa100a64b4" class="inline-image-global inlined-image-cid-f1cce596-ffc8-4619-ade8-6cfa100a64b4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyMzQ1MDg1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.8BU65JxF-GWsWM4n7tgrFQlw9-nwIccgya6D9ZaA5oY" style="width:100%;max-width:800px"><br>
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<img id="ymail_attachmentIde2247798-00d4-42fb-a6e4-c173c918eba7" class="inline-image-global inlined-image-cid-e2247798-00d4-42fb-a6e4-c173c918eba7" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyMzQ1MDg1MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.RWPRa-77IC595ItE0wAGDKhgCZSk8QFvzQgXcu8r4nw" style="width:100%;max-width:800px"><br>
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<img id="ymail_attachmentId863f86dd-05c7-4e28-9162-d2732762d9a2" class="inline-image-global inlined-image-cid-863f86dd-05c7-4e28-9162-d2732762d9a2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyMzQ1MDg1NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.vNd0stW_uJPJsBlp0RTaoFJ4xLQyO89vnLCqkbjLMDs" style="width:100%;max-width:800px"><br>
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<br><div id="yiv9328509262ymail_android_signature"><a rel="noreferrer" id="yiv9328509262ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div> <br> <div class="yiv9328509262yqt2676011942" id="yiv9328509262yqt01954"><div class="yiv9328509262yqt6648605871" id="yiv9328509262yqt12218"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div></div>
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<div>On Sun, May 23, 2021 at 5:18 PM, Ma Trixia Ann Andaluz</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv9328509262"><div>Thank you so much for your update. <div id="yiv9328509262yMail_cursorElementTracker_1621779522823">Trixia<br><br><div id="yiv9328509262ymail_android_signature"><a rel="noreferrer" id="yiv9328509262ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div> <br> <div class="yiv9328509262yqt1195316202" id="yiv9328509262yqt38772"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div>On Sun, May 23, 2021 at 3:06 PM, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div> </div> <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv9328509262"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr">Hi Trixia,</div>
<div dir="ltr">
<br>Thank you for your patience.<br><br>We would like to inform you that we are working to fixed your issue on priority. Once we will get any update we will get back to you.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2558862