Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 24 May 2021 16:45:00 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Delivery  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/uSUwiRWIFugGfIm8SsrlAA~~/AALN9wA~/RgRijQuGPVcDc3BjQgpgpgbYq2CDtOegUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~"></div>
Dear All, <br>
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Kindly note that as per our system, the shipment has been delivered successfully. Please confirm from your side. <br>
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Best regards 
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<span class="labelnormal"><span class="labelname_sf">Ahmad Alqatawna</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>24/5/2021 8:33 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>RE: [#2594427] - Delivery<br>
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<div class="MsoNormal">Hi <a href="mailto:[email-masked]" id="OWAAM0F52EBDEBD274476AFBA8D66F68B36FD" rel="noreferrer"> <span style="font-family:'calibri' , sans-serif;text-decoration:none">@[email-masked]</span></a>,</div>

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<div class="MsoNormal">Please provide the POD for the order number mentioned below as the customer is claiming not to have received the order.</div>

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<div class="MsoNormal">Thankyou and Regards,</div>

<div class="MsoNormal">Faraz Lohani</div>

<div class="MsoNormal">Customer Support Associate</div>

<div class="MsoNormal">Customer Service</div>

<div class="MsoNormal">[email-masked]</div>
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<b>From:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, May 20, 2021 4:27 PM<br>
<b>To:</b> [email-masked]; [email-masked]<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#2594427] - Delivery</div>
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<div><b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Hi Team,<br>
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Problem Statement: Need POD<br>
Order Date : May 16, 2021<br>
Order ID: 6308437042<br>
Tracking ID: SD002037954<br>
Assistance Required: Need Urgent POD<br>
Issue Description: The order was shipped from our side on May 16, 2021  and as per shipa website the order delivered to customer on 5/17/21 9:36 PM,<strong><span style="font-family:'-apple-system'"> But customer claiming that she has not received the order, Kindly check and share with us the POD and customer ID.</span></strong><br>
<br>
Regards,<br>
Samer</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">في الأربعاء, 19 مايو في 4:15 PM <span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب: </span></span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Hi Team,<br>
<br>
Problem Statement: Need POD<br>
Order Date : May 16, 2021<br>
Order ID: 6308437042<br>
Tracking ID: SD002037954<br>
Assistance Required: Need Urgent POD<br>
Issue Description: The order was shipped from our side on May 16, 2021  and as per shipa website the order delivered to customer on 5/17/21 9:36 PM, But customer claiming that she has not received the order, Kindly check and share with us the POD and customer ID.<br>
<br>
Regards,<br>
Samer</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'"> </span></div>
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<span style="font-size:1pt;font-family:'fdtktid';color:white">2594427:1125156</span><span style="font-size:10.5pt;font-family:'-apple-system'"> </span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2594427