Subject: New Reply Received -
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 24 May 2021 15:58:03 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.    Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/WiCuG2tHYm3KZ93h-eAWoA~~/AALN9wA~/RgRijQCCPVcDc3BjQgpgowLNq2DKG5MqUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB"></div>
Dear Team, <br>
<br>
Well noted, we'll do our best to have it arranged at the soonest. <br>
<br>
<br>
Best Regards,
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Mohammad Al-Majali</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr> <strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>24/5/2021 6:46 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#2535217] -<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
Problem Statement: Late Delivery<br>
Order Date : May 2, 2021<br>
Order ID: 6304025190<br>
Tracking ID: SD001919661</div>

<div dir="ltr"><strong>Customer contact number:  0547375164</strong></div>

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<strong>Address: Old Jeddah Makkah Road, Hada</strong><br>
Assistance Required: Need Urgent Delivery<br>
Issue Description: The order was shipped from our side on 5/4/21  but till now the order has not delivered to the customer so we request you to arrange a delivery on prsority basis.<br>
<br>
Regards,<br>
wael</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Mon, 24 May at 12:35 PM <span class="separator">, Max &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr"><span class="separator">Hi Team,</span></div>

<div dir="ltr"><span class="separator"><strong>Urgent Reminder</strong><br>
<br>
Problem Statement: Late Delivery<br>
Order Date : May 2, 2021<br>
Order ID: 6304025190<br>
Tracking ID: SD001919661<br>
Assistance Required: Need Urgent Delivery<br>
Issue Description: The order was shipped from our side on 5/4/21  but till now the order has not delivered to the customer so we request you to arrange a delivery on prsority basis.<br>
<br>
Regards,<br>
Samer</span></div>
</div>

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<blockquote class="freshdesk_quote">
<span class="separator">On Tue, 18 May at 10:10 AM <span class="separator">, Max &lt;[email-masked]&gt; wrote: </span></span>

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<div><span class="separator"><span class="separator">Hi Team,<br>
<br>
<span style="font-size:14px">Problem Statement: Late Delivery</span><br>
<span style="font-size:14px">Order Date : May 2, 2021</span><br>
<span style="font-size:14px">Order ID: 6304025190</span><br>
<span style="font-size:14px">Tracking ID: SD001919661</span><br>
<span style="font-size:14px">Assistance Required: Need Urgent Delivery</span><br>
<span style="font-size:14px">Issue Description: The order was shipped from our side on 5/4/21  but till now the order has not delivered to the customer so we request you to arrange a delivery on prsority basis.</span><br>
<br>
<span style="font-size:14px">Regards,</span><br>
<span dir="ltr" style="font-size:14px">wael</span> </span></span></div>

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<blockquote class="freshdesk_quote">
<span class="separator"><span class="separator">On Mon, 10 May at 1:17 PM <span class="separator">, Max &lt;[email-masked]&gt; wrote: </span></span></span>

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<div dir="ltr"><span class="separator"><span class="separator"><span class="separator">Hi Team,<br>
<br>
Problem Statement: Late Delivery<br>
Order Date : May 2, 2021<br>
Order ID: 6304025190<br>
Tracking ID: SD001919661<br>
Assistance Required: Need Urgent Delivery<br>
Issue Description: The order was shipped from our side on 5/4/21  but till now the order has not delivered to the customer so we request you to arrange a delivery on prsority basis.<br>
<br>
Regards,</span></span></span></div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator">wael</span></span></span></div>

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<blockquote class="freshdesk_quote">
<span class="separator"><span class="separator"><span class="separator">On Mon, 10 May at 1:14 PM <span class="separator">, Max &lt;[email-masked]&gt; wrote: </span></span></span></span>

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<div dir="rtl" style="text-align:right"><span class="separator"><span class="separator"><span class="separator"><span class="separator">مرحبا فاطمه,</span></span></span></span></div>

<div dir="rtl" style="text-align:right"><span class="separator"><span class="separator"><span class="separator"><span class="separator"> شكرا لتواصلك معنا.</span></span></span></span></div>

<div dir="rtl" style="text-align:right"><span class="separator"><span class="separator"><span class="separator"><span class="separator"> نحن آسفون حقًا إذا استغرقنا وقتًا أطول من المعتاد للعودة إليك.</span></span></span></span></div>
<span class="separator"><span class="separator"><span class="separator"><span class="separator"> </span></span></span></span>

<div dir="rtl" style="text-align:right"><span class="separator"><span class="separator"><span class="separator"><span class="separator"> يعمل فريقنا على حل مشكلتك ، وسنقوم بالرد عليك في أقرب وقت ممكن.</span></span></span></span></div>
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<div style="text-align:right"><span class="separator"><span class="separator"><span class="separator"><span class="separator">اصدقائك</span></span></span></span></div>
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<div style="text-align:right"><span class="separator"><span class="separator"><span class="separator"><span class="separator">فريق الدعم</span></span></span></span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2535217