Subject: New Reply Received - del
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 24 May 2021 12:05:43 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  del  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/TZTC-WTQQZCbWnUfJEHEfw~~/AALN9wA~/RgRijMoSPVcDc3BjQgpgppKWq2BwCSU3Uh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~"></div>
Dear All,<br>
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<br>
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Kindly note that the shipment is already set to be returned to your side.<br>
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Best regards
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<span class="labelnormal"><span class="labelname_sf">Ahmad Alqatawna</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>24/5/2021 3:43 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2569781] - del<br>
 
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<div dir="ltr">Hi Team,</div>

<div dir="ltr">The customer is no longer want the order,<strong> please arrange the return as soon</strong> as possible so that refund will be processed accordingly.</div>

<div dir="ltr"> </div>

<div dir="ltr">Order ID: 6302275110<br>
Tracking ID: SD001841963</div>

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<div dir="ltr">Regards,</div>

<div dir="ltr">Samer</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Wed, 19 May at 7:03 AM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr"><span class="separator">The customer is no longer want the order, please arrange the return as soon as possible so that refund will be processed accordingly.</span></div>

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<span class="separator">On Tue, 18 May at 5:21 PM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span></span>

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<div dir="ltr"><span class="separator"><span class="separator"><strong>Please update the status for the below issue:</strong></span></span></div>

<div dir="ltr"> </div>

<div dir="ltr"><span class="separator"><span class="separator">Hi Team,<br>
<br>
As per request, the contact number is: 966555668064<br>
Address: Jeddah Al-Jamaa neighborhood, Manaqib Al-Taqi Street, next to Al-Harbi supermarket (جده حي الجامعه شارع مناقب الاتقياء بجوار سوبر ماركت الحربي)<br>
<br>
Problem Statement: Late Delivery</span></span></div>

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<span class="separator"><span class="separator">Order Date : Apr 28, 2021<br>
Order ID: 6302275110<br>
Tracking ID: SD001841963<br>
Customer contact number: 966555668064<br>
Assistance Required: Need Urgent Delivery</span></span>
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<span class="separator"><span class="separator">Issue Description: The order was shipped from our side on  4/29/21  but till now the order has not been delivered to the customer so we request you to arrange  delivery on a priority basis.<br>
<br>
Regards,<br>
Samer</span></span>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/o3EH6gXw5Js2HUa41LH0Ig~~/AALN9wA~/RgRijMoSPlcDc3BjQgpgppKWq2BwCSU3Uh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2569781