Subject: New comment - [#2609252] الشحنه ناقصه واريد رفع شكوى
From: Centrepoint <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Date: Sun, 23 May 2021 13:27:55 +0000

There is a new comment in the ticket submitted by Samer Salmeh to HelpCPAE   Comment added by : Tusar Mondal  Comment Content:  <div class="WordSection1">
<div class="MsoNormal">Dear Team,<span style="font-size:11.0pt"></span>
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<div class="MsoNormal">Mentioned orders already dispatch from Jeddah Conloc, As per customer mentioned one container not delivered by courier partner. Please check with Last Mail team for delivery status.<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
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<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'><img width="1371" height="493" style="width:14.2812in;height:5.1354in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyMjkyMTQxOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.emqV7TMmOurM38voqEu7bX50HyNMZnf9oISgASrRjVs"></span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Regards</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Tusar</span></div>
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<div>From:<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Vinod Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, May 23, 2021 2:04 PM<br>
<b>To:</b> Tusar Mondal &lt;[email-masked]&gt;<br>
<b>Cc:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: Ticket Assigned - <span lang="AR-SA" dir="RTL">الشحنه ناقصه واريد رفع شكوى</span></span>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Vinod</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>+966 -564851785</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>IP-2056</span></div>
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<b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, May 23, 2021 11:23 AM<br>
<b>To:</b> Vinod Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Ticket Assigned - <span lang="AR-SA" dir="RTL">الشحنه ناقصه واريد رفع شكوى</span></span>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<span style="font-size:10.5pt;font-family:-apple-system">Hi Vinod Sharma,<br>
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A new ticket has been assigned to you. Please follow the link below to view the ticket.<br>
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</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">الشحنه ناقصه واريد رفع شكوى</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Problem Statement: Missing items<br>
Order Date : May 3, 2021<br>
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Order ID: 6304504796<br>
Tracking ID: SD001938783<br>
Assistance Required: Need the missing items<br>
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Issue Description: The customer placed an order for 9 items but as per the customer he/she has only received 7 items, Under the consignment details we can see that all 9 items has been shipped/Delivered from our side.<br>
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Customer history: Customer history: two items out of 9 is missing, customer reported the issue first time as per history.<br>
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The missing item is : 157101187 - - Juniors Brick Baby Rocker</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">161780353 - - Giggles Plush Toy Musical Crib Mobile</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Kindly check and do the needful,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-apple-system">Samer</span></div>
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<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F2609252&amp;data=04%7C01%7CTusar.mondal%40landmarkgroup.com%7C9ab54d7783f142e2ba7508d91dda6e64%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637573646247231275%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=%2B%2Bt3oPkFBCuSFBg3nWzNdiV4ySikjpX2a3jodS%2B1CWE%3D&amp;reserved=0" rel="noreferrer">https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2609252</a>
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