Subject: New Reply Received - Re: مبلغ الإرجاع في الطريق
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 22 May 2021 20:59:15 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: مبلغ الإرجاع في الطريق  Ticket comment <div dir="auto">I am still waiting for my money ,it is to late </div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">في الأربعاء، ١٩ مايو ٢٠٢١ ٨:١١ ص Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr"><div dir="ltr">​</div></div>
<div dir="ltr">
<div dir="ltr">Hi Abdualfattah,<br><br>
</div>
<div>Thank you for reaching out to us.</div>
<div>
<br>We apologize for the inconvenience that has happened.</div>
<div dir="ltr">
<br>Regarding the order: 6302023194 Please note that the refund has been processed successfully from our side for the amount (SAR ), however, due to some concerns with the payment vendor, the refund has been rejected.</div>
<div>
<br>Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 3 weeks.</div>
<div>
<br>Please check the bank statement once the mentioned period is over to make sure that the refund has been credited.</div>
<div>
<br>Feel free to reach out to us for any further assistance.</div>
<div>
<br>Your Friends</div>
<div>The Support Team</div>
</div>
</div>

	

</div></blockquote>
</div>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2593595