Subject: New Reply Received - DUPLICATE ORDER
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 20 May 2021 12:25:17 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  DUPLICATE ORDER  Ticket comment <div>Hello, </div>
<div id="yMail_cursorElementTracker_1621513389112"><br></div>
<div id="yMail_cursorElementTracker_1621513389200">Please know that I don't have anything to return since I did not accept the second delivery. </div>
<div id="yMail_cursorElementTracker_1621513420945"><br></div>
<div id="yMail_cursorElementTracker_1621513432897">Kindly locate the courier and get the delivery from him. </div>
<div id="yMail_cursorElementTracker_1621513455750"><br></div>
<div id="yMail_cursorElementTracker_1621513455865">Thank you. </div>
<div id="yMail_cursorElementTracker_1621513460438">Trixia</div>
<div id="yMail_cursorElementTracker_1621513421391">
<br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
</div>
</blockquote>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, May 20, 2021 at 7:00 AM, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv5060189703"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div dir="ltr">Hi Trixia,</div>
<div><br></div>
<div>Thank you for shopping with us.</div>
<div> </div>
<div dir="ltr"> You can return online purchases through the below three channels:</div>
<div> </div>
<div dir="ltr">·You can contact our customer support team on 800-1111027 to book a return and to be notified of the refund amount based on our return policy.</div>
<div dir="ltr"><br></div>
<div>·You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.</div>
<div><br></div>
<div dir="ltr">·You can now drop off your return to any (Centerpoint) store across the KSA.</div>
<div> </div>
<div>Here’s what you need to do.</div>
<div> </div>
<div dir="ltr">·Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any (Centerpoint) store across the KSA.</div>
<div>·Hand over your return: An authorized staff member will take your package and hand you an acknowledgment receipt. Please keep this safe.</div>
<div>·Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.</div>
<div> </div>
<div>Don't forget to check the returns policy first to see which products we don't take back. You have within 14 days to do a return and a refund.</div>
<div> </div>
<div>Feel free to get in touch with us for further assistance.</div>
<div> </div>
<div>Your friends,</div>
<div>The Support Team</div>
</div></div></div>

	

</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2558862