Subject: Ticket Assigned - Refund not Issued
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 20 May 2021 03:17:21 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Refund not Issued  Contacted

I returned an item on order #2001465222 worth 308.1 EGP and haven’t received the refund yet.
Aramex says it has been delivered to seller on the 4th of May.
I haven’t received a refund email from max and the item status online is still “return requested” not “returned.”
Please help me get my money back.

Here is all the information you need:

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2598398