Subject: New Reply Received - Re: عدم وصول الطلب
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 19 May 2021 15:44:34 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: عدم وصول الطلب   Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/303g4V7LCtPKP21Zi-7OYA~~/AALN9wA~/RgRihmXYPVcDc3BjQgpgpVgypWAis4nnUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB"></div>
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Dear All,<br>
<br>
<br>
Kindly note that we have already attempted the delivery two times but the customer was not available. Please confirm the customer's mobile number and address details so we can assist. <br>
<br>
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Best regards
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<br>
<br>
<span class="labelnormal"><span class="labelname_sf">Ahmad Alqatawna</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>19/5/2021 5:49 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2591191] - Re: عدم وصول الطلب<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
Problem Statement: Late Delivery<br>
Order Date :Apr 29, 2021<br>
Order ID:6302694774<br>
Tracking ID:SD001868238</div>

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<strong>Contact number: 966505345844</strong><br>
Assistance Required: Need Urgent Delivery<br>
Issue Description: The order was shipped from our side on 5/1/21   but till now the order has not delivered to the customer so we request you to arrange a delivery on prsority basis.<br>
<br>
Regards,<br>
Samer</div>
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<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Tue, 18 May at 8:16 PM <span class="separator">, Max &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr"><span class="separator"><span dir="ltr" style="font-size:11pt;font-family:'calibri' , 'arial';font-weight:bold;font-style:normal;color:#000000">Hi Team,<br>
<br>
Problem Statement: Late Delivery<br>
Order Date :Apr 29, 2021<br>
Order ID:6302694774<br>
Tracking ID:SD001868238<br>
Assistance Required: Need Urgent Delivery<br>
Issue Description: The order was shipped from our side on 5/1/21   but till now the order has not delivered to the customer so we request you to arrange a delivery on prsority basis.<br>
<br>
Regards,</span></span></div>

<div><span class="separator"><span dir="ltr" style="font-size:11pt;font-family:'calibri' , 'arial';font-weight:bold;font-style:normal;color:#000000">Ahmed</span></span></div>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/TAKV6mPhn5kovVgZtblA8g~~/AALN9wA~/RgRihmXYPlcDc3BjQgpgpVgypWAis4nnUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2591191