Subject: New Reply Received - order 8255116176
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 19 May 2021 08:10:31 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  order 8255116176  Ticket comment <div class="Section1">
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color:#1F497D'>So?
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>What is the update for my order? How did your Auto email help me?!!</span></div>
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<div>From:<span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Centrepoint [mailto:[email-masked]]
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<b>Sent:</b> Wednesday, May 19, 2021 7:44 AM<br>
<b>To:</b> Shefa Qasem<br>
<b>Subject:</b> Re: [#2593736] - order 8255116176</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>Hi Shefa,<br>
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Thank you for shopping with us.<br>
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We sincerely apologies for the inconvenience caused to you.<br>
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We can understand your frustration here. Please be assured as we have now escalated this issue to our concern team. Our team is working on it. Once we will get any update we will get back to you.<br>
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Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here.<br>
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Feel free to get in touch with us for further assistance.<br>
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Your friends,<br>
The Support Team</span></div>
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<span style="font-size:1.0pt;font-family:fdtktid;color:white">2593736:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2593736