Subject: New Reply Received - Re: Sorry, we had to cancel part of your order.
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Wed, 19 May 2021 06:27:54 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: 	Sorry, we had to cancel part of your order.   Ticket comment <div>Lifestyle why do you mot reply to my last email regarding the order in where i also order two cabinets off which you cancel one without any notification to the customer. I had to send you email to ask explanation on which the answer was because the orher one did NOT pass quality check look at the photo 1 what DID pass your quality check??? That same order was a wallet I ordered was also NOT checked had security tagg STILL IN then “my friends” customers care say simple just go yo shop to let it remove?? Online shopping??? Check what??? See photo 2 them I reply to them when you send me case resolved??? Survey I choose extreme dissatisfaction no feedback section when you press the button just come in home help screen??? This is fooling people photo 3 and 4 and i send this feedback but noone replies???<br><br>
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<div>From: Christina Toebast &lt;[email-masked]&gt;<br><b>Date:</b> 18 May 2021 at 6:59:24 PM GST<br><b>To:</b> Lifestyle &lt;[email-masked]&gt;<br><b>Subject:</b> <b>Re: [#2588396] - Re:  Sorry, we had to cancel part of your order.</b><br><br>
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<blockquote><div dir="ltr">And then I GET ANOTHER MAIL FROM “my friends” called case resolved???!!!? Seriously is it ??!!! Maybe no more standarized msils to send but resolved ??!’n. For whom it is “my friends”???  Then I the customer (is always king except at lifestyle shops right) get to chose a rating ichoose extremely dissatisfied because NOTHING IS RESOLVED AND IF I WISH IT TO BE I NEED TO SPENT TIME AND EFFORT NOT YOU RIGHT??!!! Then the customer does not come into feedback part NO LIFESTYLE DOESNOT CARE See what the customer sees… a joke of a lifestyle is lifestyle<div><br></div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyMTY0NjU1NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.2qomyUTa_5j1f9fMlmiEQjR4wf9hCcHIO945d-gJOqE"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyMTY0NjU1NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.kLKN86vaeW62yNV6oLKSx69oGg5BkTQ3lC80NNzZFoY"><br><div><div><div><div>
<br><div dir="ltr">Sent from my iPhone</div>
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<br><blockquote>On 18 May 2021, at 6:49 PM, Christina Toebast &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr">Are u seriously sending a mail like u did AGAIN??? My friends??? The support??? Team??? So i csn return a broken item wow how amazing you are??? And then on top of first sending me a lying email quality check??? Never happened the second mistake you write me this “<div>
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<div dir="ltr" style='-webkit-text-size-adjust: auto; font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>We are sorry about the tag issue. We request you to please visit the nearby store to get the tag removed, please have the invoice with you to show that the item is delivered online to you.”</div>
<div dir="ltr" style='-webkit-text-size-adjust: auto; font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'><br></div>
<div dir="ltr" style='-webkit-text-size-adjust: auto; font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>The customer HAVE TO SOLVE ALL YOUR MISTAKES RIGHT???</div>
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<div dir="ltr" style='-webkit-text-size-adjust: auto; font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'><br></div>
<div dir="ltr" style='-webkit-text-size-adjust: auto; font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>And see here a third one i found on ur website where pricrs are mentioned but when you click on it or buy you are charged FULL PRICE ??!!? See next photos</div>
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<div dir="ltr" style='-webkit-text-size-adjust: auto; font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'><br></div>
<div dir="ltr" style='-webkit-text-size-adjust: auto; font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'> Yoi might just place all trouble at your customer just curious how the rest of Dubsi feels about this style (of life) </div>
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<div dir="ltr" style='-webkit-text-size-adjust: auto; font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>Shame on u my “friends” best regards Christin <img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyMTY0NjU1OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Cz4qgcFgLUMap4Qv5QgI1LKtCFW3MTM-ZcLz_xG5UTo"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyMTY0NjU1OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.4Qk8TwfyUaf0wTI30mbRHu9q2AJJSb_3Bii1yC7OJC0">
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<div dir="ltr">Sent from my iPhone</div>
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<br><blockquote>On 18 May 2021, at 5:20 PM, Lifestyle &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">We are sorry about the tag issue. We request you to please visit the nearby store to get the tag removed, please have the invoice with you to show that the item is delivered online to you.<br> </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2588396