Subject: New Reply Received - Re: Welcome to Centrepoint!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 16 May 2021 11:23:37 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: Welcome to Centrepoint!  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/iknkArqlor3DeS7ah-UPpw~~/AALN9wA~/RgRigjQ0PVcDc3BjQgpgnLQAoWANNof5Uh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~"></div>
Dear All,<br>
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Kindly note that we will arrange for the delivery to be done at the earliest as requested.<br>
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Best regards, 
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<span class="labelnormal"><span class="labelname_sf">Azmy Awad </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>16/5/2021 2:01 PM GMT+04:00<br>
<strong>To: </strong>EMP393 Lubna Shehadeh ([email-masked])<br>
<strong>Cc: </strong>[email-masked]; [email-masked]<br>
<strong>Subject: </strong>New comment - [#2525707] Re: Welcome to Centrepoint!<br>
 
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<div>There is a new comment in the ticket submitted by هنوود عبدالعزيز to HelpCPAE</div>
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Comment added by : Mohamed Nagy<br>
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<div class="MsoNormal">Dear Team,</div>

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<div class="MsoNormal">Kindly update us once the order is delivered as the case is MOC, appreciate your prompt action,</div>

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<div class="MsoNormal">Regards,</div>

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<div class="MsoNormal">Mohamed Nagy</div>

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<div>From: Shipa Delivery Support ([email-masked]) &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, May 15, 2021 5:09 PM<br>
<b>To:</b> [email-masked]; [email-masked]<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#2525707] - Re: Welcome to Centrepoint!</div>

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<div><b><i><span style="font-size:13.5pt;font-family:'verdana' , sans-serif;color:indianred">External email sender, please take precaution.</span></i></b></div>

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<span style="font-size:10pt;font-family:'verdana' , sans-serif">Dear All, <br>
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Well noted and received. We will do our best to have this order delivered at the earliest convenience.<br>
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Best regards,<br>
  </span>
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<span style="font-size:10pt;font-family:'verdana' , sans-serif"><span class="labelnamesf">Lubna Shehadeh</span><br>
<span class="labeltitlesf">Customer Care</span></span><br>
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.shipa.com%2F&amp;data=04%7C01%7CMohamed.Nagy%40landmarkgroup.com%7C7d97049977644bda664e08d917a2a1f2%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637566809531281272%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=U1Rcbncgm4h4dnPehIQ%2B9OzYlyhP8XDwZTlmhfd9498%3D&amp;reserved=0" rel="noreferrer"><span style="font-size:10pt;font-family:'verdana' , sans-serif;text-decoration:none"><img height="49" id="_x0000_i1029" src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" style="width:1.6666in;height:0.5083in" width="160"></span></a><br>
<span style="font-size:10pt;font-family:'verdana' , sans-serif"><strong><span style="font-family:'verdana' , sans-serif">M:</span></strong><span class="labelnormal"> 800 SHIPA</span><br>
<span class="labelnormal"><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.shipa.com%2F&amp;data=04%7C01%7CMohamed.Nagy%40landmarkgroup.com%7C7d97049977644bda664e08d917a2a1f2%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637566809531291228%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=kWxkao58JhGKuaE%2BTfmQKiADfb5T%2B8lEd63d76T%2Blh8%3D&amp;reserved=0" rel="noreferrer"><span style="color:#f26641;text-decoration:none">www.shipa.com</span></a> </span></span>
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<strong><span style="font-size:10pt;font-family:'verdana' , sans-serif">From: </span></strong><span style="font-size:10pt;font-family:'verdana' , sans-serif">CST000000006 Shipa Customer &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<strong><span style="font-family:'verdana' , sans-serif">Sent: </span></strong>15/5/2021 3:44 PM GMT+04:00<br>
<strong><span style="font-family:'verdana' , sans-serif">To: </span></strong><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<strong><span style="font-family:'verdana' , sans-serif">Cc: </span></strong><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<strong><span style="font-family:'verdana' , sans-serif">Subject: </span></strong>Fwd: [#2525707] - Re: Welcome to Centrepoint!<br>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system' , serif">Hi Team,</span></div>

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<strong><span style="font-size:10.5pt;font-family:'-apple-system' , serif">Urgent Reminder</span></strong><br>
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<span style="font-size:10.5pt;font-family:'-apple-system' , serif">Problem Statement: Late Delivery<br>
Order Date : Apr 29, 2021<br>
Order ID: 6302769624<br>
Tracking ID: SD001859771<br>
Customer contact number: 966552161272<br>
Assistance Required: Need Urgent Delivery<br>
Issue Description: The order was shipped from our side on 4/30/21  but till now the order has not delivered to the customer so we request you to arrange a delivery on prsority basis.<br>
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Regards,<br>
Samer</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system' , serif">On Sun, 9 May at 6:29 PM <span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote: </span></span></div>

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<span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system' , serif">Hi Team,</span></span><br>
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<span style="font-size:10.5pt;font-family:'-apple-system' , serif"><span class="separator">Problem Statement: Late Delivery</span><br>
<span class="separator">Order Date : Apr 29, 2021</span><br>
<span class="separator">Order ID: 6302769624</span><br>
<span class="separator">Tracking ID: SD001859771</span><br>
<span class="separator">Customer contact number: ​966552161272</span><br>
<span class="separator">Assistance Required: Need Urgent Delivery</span><br>
<span class="separator">Issue Description: The order was shipped from our side on 4/30/21  but till now the order has not delivered to the customer so we request you to arrange a delivery on prsority basis.</span><br>
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<span class="separator">Regards,</span><br>
<span class="separator">Samer</span></span>
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<span style="font-size:1pt;font-family:'fdtktid' , serif;color:white">2525707:1125156</span>
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