Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 15 May 2021 16:02:31 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Delivery  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/xJwKBnAq9zAQQZUI323ErA~~/AALN9wA~/RgRigSQRPVcDc3BjQgpgnJHwn2Ae1H2dUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB"></div>
Dear All,<br>
<br>
Kindly note that we will arrange for the delivery to be done at the earliest as requested.<br>
<br>
Best regards, 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Azmy Awad </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>15/5/2021 4:25 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2516135] - Delivery<br>
 
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<div dir="ltr">Hi Team,</div>

<div dir="ltr">Any update??</div>

<div dir="ltr">
<br>
Problem Statement: Late Delivery<br>
Order Date : May 6, 2021<br>
Order ID: 6305611102<br>
Tracking ID: SD001959259<br>
Assistance Required: Need Urgent Delivery<br>
Issue Description: The order was shipped from our side on  5/6/21  but till now the order has not delivered to the customer so we request you to arrange a delivery on prsority basis.<br>
<br>
Regards,<br>
Samer</div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Mon, 10 May at 8:48 AM <span class="separator">, Max &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr"><span class="separator">​</span></div>
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<div dir="ltr"><span class="separator">Hi Team,<br>
<br>
Problem Statement: Late Delivery<br>
Order Date : May 6, 2021<br>
Order ID: 6305611102<br>
Tracking ID: SD001959259<br>
Assistance Required: Need Urgent Delivery<br>
Issue Description: The order was shipped from our side on <span dir="ltr" style="white-space:pre"> </span>5/6/21  but till now the order has not delivered to the customer so we request you to arrange a delivery on prsority basis.<br>
<br>
Regards,</span></div>

<div dir="ltr"><span class="separator">wael</span></div>

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<span class="separator">On Sun, 9 May at 5:39 PM <span class="separator">, Sara Awis &lt;[email-masked]&gt; wrote: </span></span>

<div dir="auto"><span class="separator"><span class="separator">رقم التواصل صحيح ويمكنكم ايضاً التواصل معي ع الرقم 0559975563</span></span></div>
<span class="separator"><span class="separator"> </span></span>

<div> 
<div class="gmail_quote">
<div class="gmail_attr" dir="ltr"><span class="separator"><span class="separator">في أحد، ٩ مايو، ٢٠٢١ في ٤:٣٣ م، كتب Sara Salem &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;:</span></span></div>

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<div dir="auto"><span class="separator"><span class="separator">نعم رقم التواصل صحيح ويمكنكم الاتصال والتأكد من ذالك </span></span></div>

<div dir="auto"> </div>

<div dir="auto"> </div>

<div dir="auto"> </div>

<div dir="auto"> </div>

<div dir="auto"> 
<div class="gmail_quote">
<div class="gmail_attr" dir="ltr"><span class="separator"><span class="separator">في أحد، ٩ مايو، ٢٠٢١ في ١١:٢٠ ص، كتب Max &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;:</span></span></div>

<blockquote class="gmail_quote">
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<div dir="rtl" style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"><span class="separator"><span class="separator">عميلنا العزيز,</span></span></div>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"><span class="separator"><span class="separator"> </span></span></div>

<div dir="rtl" style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"><span class="separator"><span class="separator">شكرًا على تواصلك معنا ومنحنا الفرصة لخدمتك.</span></span></div>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"><span class="separator"><span class="separator"> </span></span></div>

<div dir="rtl" style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"><span class="separator"><span class="separator">نحن نعتذر بصدق عن أي إزعاج سببناه لك ، حيث يمكننا التحقق من أن شريكنا في النقل قد حاول الاتصال بك على رقم الاتصال المسجل الذي تم إدخاله في وقت تقديم هذا الطلب ولكن دون نجاح: (566642797).</span></span></div>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"><span class="separator"><span class="separator"> </span></span></div>

<div dir="rtl" style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"><span class="separator"><span class="separator">نطلب منك من فضلك تأكيد ما إذا كان هذا هو رقم الاتصال الصحيح الخاص بك ، إذا كان الأمر كذلك ، فيرجى إخبارنا بالوقت المناسب للاتصال بك. إذا لم يكن الأمر كذلك ، فيرجى إخبارنا برقم الاتصال الصحيح الخاص بك حتى نتمكن من ترتيب التسليم لك وفقًا لذلك.</span></span></div>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"><span class="separator"><span class="separator"> </span></span></div>

<div dir="rtl" style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"><span class="separator"><span class="separator">نتطلع إلى الاستماع منك قريبًا. شكرا لك على مساعدتك!</span></span></div>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"><span class="separator"><span class="separator"> </span></span></div>

<div dir="rtl" style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"><span class="separator"><span class="separator">أصدقائك ،</span></span></div>

<div dir="rtl" style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"><span class="separator"><span class="separator">فريق الدعم</span></span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2516135