Subject: New Reply Received - Re: Your return request has been cancelled
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 15 May 2021 08:24:19 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: Your return request has been cancelled  Ticket comment <div>Noted with thanks.</div>
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<div>On Fri, 14 May 2021 at 11:06 PM, Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Shafnaz,<br><br>Thank you for contacting us.<br><br>Accept our full apologies for the inconvenience and delay we caused.<br><br>Your request has been escalated  to the concerned authority to do the refund as soon as possible. You will be contacted if there is any new information.<br>Thanks for your cooperation and understanding with us.<br><br>Do not hesitate to contact us if you have any other inquiries.<br><br><br>Your friends,<br>Support Team<br><br><br><br>
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<div>Best regards</div>Shafnaz </div></div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2579789