Subject: New Reply Received - Phone number is not correct
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 12 May 2021 08:51:19 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Phone number is not correct  Ticket comment <div dir="auto">Hello max</div>
<div dir="auto">I have been updated my phone number </div>
<div dir="auto">Now I cannot make any change on my order details???</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, May 12, 2021 at 10:21 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Mirette,</div>
<div dir="ltr">
<div dir="ltr"><br></div>
<div style="box-sizing:border-box;word-break:break-word">
<span style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,system-ui,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank you for contacting us.</span><div></div>
<div><br style="box-sizing:border-box"></div>
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<span dir="ltr" style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,system-ui,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We would like to inform you that due to the security reason, we are not authorized to make any changes on our customer's account. If you wish to change the phone number, you can login on your account and from setting option, you can update your correct phone number.</span><br style="box-sizing:border-box">
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<div><span style="box-sizing:border-box;word-break:break-word"> </span></div>
<div><span dir="ltr" style="box-sizing:border-box;word-break:break-word">We would like to inform that we are going to update your provided phone number to the courier team as your order is already shipped from the warehouse and its in transit.</span></div>
<div><br style="box-sizing:border-box"></div>
<div><span dir="ltr" style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,system-ui,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We thank you for your understanding and cooperation.</span></div>
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<span style="box-sizing:border-box;word-break:break-word"><br style="box-sizing:border-box"></span><div></div>
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<span dir="ltr" style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,system-ui,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Your friends,</span><br style="box-sizing:border-box">
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<div><span style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,system-ui,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' dir="ltr">The Support Team </span></div>
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</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2566635