Subject: Ticket Assigned - Conversation with ezaddin
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 07 May 2021 04:50:47 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ezaddin ezaddin                    Bot:  Hi again! Bot:  Please enter your name Customer:  ezaddin Bot:  Hi Ezaddin ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6301734827 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:38 PM, 04th May                   Mohamed                   Hi Ezaddin, Thank you for contacting us. This's Mohamed . I will be happy to help you.           10:40 PM, 04th May                   Mohamed                   Hi, I'm not getting a response from you. Are we still connected?           10:42 PM, 04th May                     ezaddin                    Yes           10:43 PM, 04th May                     ezaddin                    Hi Mohamad           10:43 PM, 04th May                     ezaddin                    ??           10:45 PM, 04th May                     ezaddin                    Still didn’t receive my orders           10:46 PM, 04th May                     ezaddin                    #6301734827           10:46 PM, 04th May                     ezaddin                    #6301965229           10:47 PM, 04th May                   Mohamed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:49 PM, 04th May                   Mohamed                   As we checked the order was out for delivery and the courier team contacted you in this number 966534217879 for the delivery but no response from your side           10:52 PM, 04th May                   Mohamed                   Hi Ezaddin, I have not received a response from you still, please confirm if we are still connected?           10:55 PM, 04th May                   Mohamed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:57 PM, 04th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2514154