Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 02 May 2021 16:49:48 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">2 days now since u sent the email and I'm still waiting for the refund can u pls keep the money into my account so I can buy something else it's very long time.<div dir="auto">It shouldn't take that long ur lossing ur customer and it's wasting my time.</div>
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<div>On Fri, 30 Apr 2021, 17:15 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Shaima,</div>
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<div dir="ltr">Thank you for your prompt response,</div>
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<br>We would like to inform you that your product reached our warehouse on 29/04/2021 and it will take us 2-3 business days from the time we receive your return to conduct a quality check and issue your refund.<br><br>Once the refund is processed the amount you paid online will be refunded back to your original payment method within 2 - 15 working days.<br><br>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2446282