Subject: Fwd: CP Store Escalations
From: Apoorv Joshi <[email-masked]>
To: LM CS Team <[email-masked]>
Date: Sun, 2 May 2021 06:02:33 -0700 (MST)

Hi Team, 

Please follow the below update. 

Regards, 
Apoorv 

From: "Jessie Caparas" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "deeksha" <[email-masked]>, "saurabh" <[email-masked]>, "Mustehsan Siddiqui" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Sunday, May 2, 2021 4:56:47 PM 
Subject: RE: CP Store Escalations 

Hi Team, 

For Max UAE please note the escalation matrix below: 

1) regular store e-commerce operations should go to [ mailto:[email-masked] | 
@Mahender Singh ] [ mailto:[email-masked] | [email-masked] ] 

2) any store escalations (rude staff, bad experience)should go to [ mailto:[email-masked] | @Gokul Venugopal ] [ mailto:[email-masked] | [email-masked] ] 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087