Subject: Email was not delivered to [email-masked]
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 02 May 2021 11:49:24 +0000

Hi Samer Salmeh,  
  The following message composed by you on ticket 2490252 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team,  Problem Statement: Late Delivery Order Date : Apr 21, 2021 Order ID: 6299170096 Tracking ID: FC0421210005446 Customer contact number: 966560001869 Assistance Required: Need Urgent Delivery Issue Description: The order was shipped from our side on 21/04/2021  but till now the order has not delivered to the customer so we request you to arrange delivery on a prsority basis.  Regards, Samer