Subject: RRN Request - 6285331587
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Samer Salmeh <[email-masked]>, Jessie Caparas <[email-masked]>
Date: Sat, 1 May 2021 06:59:52 -0700 (MST)

Hi Team, 

With reference to the order number: 6285331587 

Kindly assist to share the refund RRN for this order. Refund rejected and shared with payfort. Customer has already allowed 3 weeks and the customer is complaining they have not received the refund. Already checked in MADA sheets, can't find the same. 

Please look into this and advise. Thank you for your help! 

Regards, 
Apoorv