Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 30 Apr 2021 11:04:07 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Hello ,<div dir="auto">How many times need to give my  address details...</div>
<div dir="auto">Jarwal kubri Near Hamdan mosque Makkah ...</div>
<div dir="auto">Cont :576587423 ..</div>
<div dir="auto">I need my refund credit ASAP so I can ordered again ....</div>
<div dir="auto">Regards,</div>
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<br><br><div dir="auto">One task one job one day at a time .......</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 30 Apr 2021, 1:43 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Mohammed,<br><br>
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<div dir="ltr">Thank you for getting in touch with us.<br><br>We are truly sorry to hear that our courier team failed to pick up the items from you. This is surely not the experience we want our customers to have when they shop with us. Our return and refunds are always meant to be a hassle-free process.<br><br>We can understand your frustration here. Please be assured as we have now escalated this issue with our courier team and they will arrange a pickup for your items.<br><br><strong>Please ​provide us with your complete address and contact number to arrange the collection ASAP.<br></strong><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team<br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2461508