Subject: New Reply Received - Return
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 28 Apr 2021 08:19:11 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Return  Ticket comment <div dir="auto">
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<div dir="auto">Thanks for your email.  This is the exact response I was looking for! I believe all of your Customer Service Representatives are not fully trained. </div>
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<div dir="auto">Kindly raise return requests for the following items. Screen shot attached for the order numbers. </div>
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<a href="https://www.centrepointstores.com/ae/en/p/162465316" rel="noreferrer" target="_blank">https://www.centrepointstores.com/ae/en/p/162465316</a><div dir="auto"><br></div>
<div dir="auto"><a href="https://www.maxfashion.com/ae/en/p/163061413" rel="noreferrer" target="_blank">https://www.maxfashion.com/ae/en/p/163061413</a></div>
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<a href="https://www.maxfashion.com/ae/en/p/162587742" rel="noreferrer" target="_blank">https://www.maxfashion.com/ae/en/p/162587742</a><br>
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<a href="https://www.centrepointstores.com/ae/en/p/162879533" rel="noreferrer" target="_blank">https://www.centrepointstores.com/ae/en/p/162879533</a><br>
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<a href="https://www.centrepointstores.com/ae/en/p/162541541" target="_blank" rel="noreferrer">https://www.centrepointstores.com/ae/en/p/162541541</a><br>
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<div dir="auto">Thank you once again.</div>
<div dir="auto">Farhana Sabrin </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed., Apr. 28, 2021, 11:28 a.m. Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Farhana,</div>
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<div><span>Thank you for getting in touch with us. </span></div>
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<div>We are sorry for the inconvenience caused and we have forwarded this information to our concern team to update the system that you have already collected your order.</div>
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<div dir="ltr">Kindly note: you can provide us with the names of items for which you want to raise a return request for it and we will raise a return request ASAP.<br>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your friends,</div>
<div dir="ltr">The Support Team</div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043215251229'>Screenshot_20210428-011939_Centrepoint.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2466052