Subject: New Reply Received - Re: Order confirmed! Complain 2449262
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 26 Apr 2021 15:54:09 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: Order confirmed! Complain 2449262  Ticket comment <div dir="auto">Hello Centrepoint and thank you for this, today I was in Centrepoint Mall of Qatar in search of the below toy, however it was not Avaialble, the staff suggested me to buy it online But I do not want to place the order again unless you already have a stock for this item. can you please confirm if you have a stock for the below item so that I can place the order and be delivered successfully. Many thanks for your support and looking forward for your response. <br><br><table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="font-family:helvetica,arial,sans-serif;background-color:rgb(255,255,255);font-size:13px;width:auto!important;table-layout:auto!important"><tbody><tr>
<td width="28%" align="center"><table border="0" cellpadding="0" cellspacing="0" align="left" width="100%" style="width:auto!important;table-layout:auto!important"><tbody><tr><td align="left"><a href="https://www.centrepointstores.com/qa/en/p/160738561?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_confirmation_QA_en" style="text-decoration-line:none;color:rgb(66,133,244)" rel="noreferrer"><img alt="" src="https://8e676dcebf3309ae7e1b-f801ca07733addcf236da446f6ef5b12.lmsin.net/160738561_01-150.jpg" width="100%" style="padding:20px 0px 0px;max-width:135px"></a></td></tr></tbody></table></td>
<td width="40%" align="center" style="padding:15px"><table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="width:auto!important;table-layout:auto!important;color:rgb(61,70,72);font-size:14px"><tbody>
<tr><td align="left" style="padding:8px 0px 0px;font-weight:600">BABYSHOP</td></tr>
<tr><td align="left" style="padding:8px 0px 0px;font-weight:600">Selfie Mic Music Set</td></tr>
<tr><td align="left" style="padding:4px 0px 0px">Quantity: 1</td></tr>
</tbody></table></td>
</tr></tbody></table>
<br><div>Regards,<br>Kamel Ibrahim</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Apr 25, 2021, 6:19 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Kamel,</div>
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<div dir="ltr">Thank you for shopping with us.<br><br>We apologize for the inconvenience caused.<br><br>We would like to inform you that we initiated a refund for the missing item (Selfie Mic Music Set), The refund amount of QAR36.83 for order ID 4554194638, has been processed from our side to your card on 25/04/2021, and you can keep the extra product as a gift by us.<br> <br>** Noting that your card issuer requires 2-15 additional business days to process the refund as per the bank norms.<br><br>We thank you for your understanding and cooperation.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2449288