Subject: Ticket Assigned - My Account
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 08 Feb 2021 10:44:56 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  My Account Good morning 

10th of January I got an email:

“Hi Irina Kokina, unfortunately we had to remove some items from your Order 9627604429. Please note, your refund for the cancelled items will go to My Credit in My Account. You can use your credit to shop later”

There is still no credit in my account. Could tell me how may I spend it? https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2070338