Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 08 Feb 2021 06:40:48 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Returns  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Dear Samer, </div>
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<div class="MsoNormal">We have contacted the customer and she advise that the re is no item to collect
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<div class="MsoNormal">Please check and advise </div>
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<b>Venus De Leon</b><br>
<span style="color:red">Aramex Emirates LLC, </span>Dubai  <b></b>
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<div class="MsoNormal"><span style="color:black">Tel No.: +971 600 544000 </span></div>
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<div class="MsoNormal"><span style="color:black">Fax +971 (4) 2865050 </span></div>
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<span style="color:red">aramex.com</span><span style="color:black"></span>
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<div>From: Abdulrahman Mohamad (SA) <br>
<b>Sent:</b> Monday, February 8, 2021 10:32 AM<br>
<b>To:</b> Max &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]; Fatima Mohamed &lt;[email-masked]&gt;; ALL BAH CRM - Cluster &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#2062638] - Returns</div>
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<div class="MsoNormal">Dear,</div>
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<div class="MsoNormal">Please provide complete address for collection. </div>
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<div class="MsoNormal" style="line-height:115%"><b><span style='font-size:9.0pt;line-height:115%;font-family:"Trebuchet MS",sans-serif;color:black'>Best Regards
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<span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>CMT Executive
</span><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#EE3224'>Aramex International</span><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>
</span><span style="font-size:9.0pt;font-family:SimSun;color:black">–</span><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'> KSA
</span><span style="font-size:9.0pt;font-family:SimSun;color:black">–</span><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'> Riyadh</span>
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<span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#EE3224'>aramex.com</span><span style="font-size:9.0pt;color:#1F497D"></span>
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<span style="font-size:9.0pt;font-family:SimSun;color:#1F497D"><img width="140" height="54" style="width:1.4583in;height:.5625in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5MDQxMzA4OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.o2EW_IZXi7LK89b-E15LaiCu7C9O6a2tKBSMdz9ZzUU" alt="cid:[email-masked]"></span><span style="font-size:9.0pt;color:black"></span>
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<a href="http://www.twitter.com/aramex" rel="noreferrer"><span style='font-family:"Times New Roman",serif;color:#1F497D;text-decoration:none'><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5MDQxMzA4OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.9pNLSD7p4nr5jcWTmugxgDPdUS9gGvbANuJLZIZnvHA" alt="cid:[email-masked]"></span></a><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'> 
</span><a href="http://www.facebook.com/aramex" rel="noreferrer"><span style='font-family:"Times New Roman",serif;color:#1F497D;text-decoration:none'><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5MDQxMzA5MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.K3MHUJ2ANbHZ9tFkbv5F_LgzaS_EJHvSmL47_eVr_h0" alt="cid:[email-masked]"></span></a><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>  </span><a href="http://www.linkedin.com/companies/11516" rel="noreferrer"><span style='font-family:"Times New Roman",serif;color:#1F497D;text-decoration:none'><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5MDQxMzA5MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.bSitJdAhMvNC0eLUaOBJNjnNFlYVbyfzBovpHzHbywE" alt="cid:[email-masked]"></span></a><u><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#000099'></span></u>
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<span style='font-size:8.0pt;font-family:"Trebuchet MS",sans-serif;color:#8AB131'>For a greener planet, please don</span><span style="font-size:8.0pt;font-family:SimSun;color:#8AB131">’</span><span style='font-size:8.0pt;font-family:"Trebuchet MS",sans-serif;color:#8AB131'>t
 print this email unless necessary.</span>
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<b>From:</b> Fatima Mohamed <br>
<b>Sent:</b> Monday, February 8, 2021 9:01 AM<br>
<b>To:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; ALL BAH CRM - Cluster &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Abdulrahman Mohamad (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> RE: [#2062638] - Returns</div>
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<div class="MsoNormal">Adding <a id="OWAAMDC7CD4BE4FF44A919C28616E0749B86B" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Abdulrahman Mohamad (SA)</span></a>
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<div class="MsoNormal" style="line-height:115%"><b><span style='font-size:10.0pt;line-height:115%;font-family:"Trebuchet MS",sans-serif;color:black'>Thanks &amp; Best Regards</span></b></div>
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'> </span><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif'>Aramex Bahrain W.L.L</span><span style='font-size:12.0pt;font-family:"Trebuchet MS",sans-serif;color:red'>
</span><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>– Manama, Bahrain</span><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'></span>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D"><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:blue">[email-masked]</span></a></span></div>
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<span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Tel +973 17330434
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<b>From:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, February 7, 2021 6:38 PM<br>
<b>To:</b> ALL BAH CRM - Cluster &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#2062638] - Returns</div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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Problem Statement:  Late Collection<br>
Order ID: 7432150335<br>
Order Date : Jan 30, 2021<br>
Tracking ID: 45447187450<br>
Collection reference: A31FF85<br>
customer contact number: 97335688064<br>
Assistance Required: Need Urgent Collection<br>
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Issue Description: The return request was created on 30/01/2021 and till now the item has not collected from the customr so kindly arrange the collection on priority basis.<br>
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Regards,<br>
Samer</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>2062638:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2062638